We Connect Pricing
Signing up for customers requiring care and support and Individual support workers is free. Once you are signed up to use WeConnect, you can start connecting to others.
Flexible Rates
The Independent support workers registered on We Connect set their own hourly rates – shown on their profiles, so you can choose the independent support worker and the rate that best suits your needs.
Direct Agreements
Customers and Independent support workers communicate directly to agree the rate and schedule of care and support required before confirming bookings.
Transparent Invoicing
Once agreement has been reached, We Connect organises the invoicing. Customers requiring support pay the rate agreed with the Independent contractor plus 5%, while the Independent Support Worker receives the agreed rate less 10%.
Pay Only When Services Are Delivered
Fees are only charged when the customer requiring support books a support worker and after the services are delivered. We Connect enables all payments to be made online and to be easily tracked through your user profile.
Example Calculation
If a service worker lists their rate as $40/hour:
Customer pays
$42
2 (rate + 5%)
Service worker receives
$36
(rate – 10%)
Frequently Asked Questions
Customers and service workers can set their own cancellation policies during agreement.
Customers and service workers can set their own cancellation policies during agreement.
Customers and service workers can set their own cancellation policies during agreement.